Delete Account

Delete Account

Effective Date: 01 January 2025

TumTim is owned and operated by INDOGLOBAL DEFTECH LLP (LLPIN: AAY-6197).

At TumTim, we respect your privacy and provide users with the ability to permanently delete their account and associated personal information.


How to Delete Your Account

You can permanently delete your account directly from the TumTim mobile application.

Steps

  1. Open the TumTim App.
  2. Login to your account.
  3. Go to Profile.
  4. Open Settings.
  5. Tap Delete Account.
  6. Confirm the deletion request.
  7. Once confirmed, your account deletion request will be processed.


What Data Will Be Deleted

The following information will be permanently deleted:

  1. User Profile
  2. Name
  3. Email Address
  4. Mobile Number
  5. Shipping Address
  6. Billing Address
  7. Saved Addresses
  8. Wishlist
  9. Shopping Cart
  10. Toy Preferences
  11. Order Preferences
  12. Personal Information
  13. Account Settings


Data That May Be Retained

Certain information may be retained if required by applicable laws or for legitimate business purposes, including:

  1. Order History
  2. Invoice Records
  3. Transaction History
  4. Tax Records
  5. Return & Refund Records
  6. Information required for fraud prevention
  7. Information required for legal and regulatory compliance


Deletion Timeline

Your account and personal data will be permanently deleted within 30 days of your deletion request.


Need Help?

If you are unable to delete your account through the app, please contact us.

Email: support@tumtim.in

Phone: +91 8386868609


Company Information

INDOGLOBAL DEFTECH LLP (LLPIN: AAY-6197)

Corporate Office:

S AF-005-007, 1st Floor, Conscient One, Sector 109, Gurugram, Haryana – 122006, India

Registered Office:

510 PRAKASHDEEP BUILDING, TOLSTOY MARG, CONNAUGHT PLACE, NEW DELHI – 110001, India

Website: https://tumtim.in/delete-account